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We are absolutely delighted with the personalized service provided by Direct Scheduling Services. Melissa Benson delivered on her promise to take ownership of our scheduling needs and continues to provide outstanding, timely service at competitive rates.
Suzette Drake, President
Extra Eyes Nationwide, Inc.
For more than ten years, we did all of our scheduling in house. For some reason, I was under the impression that it was best for our company. Thankfully, I gave in and we tried Direct Scheduling Services for our harder to fill, last minute requests. As the months passed, and we saw how effective DSS was, not to mention how much time they saved us, we started using them more and more. They have a great rapport with the shoppers, and communication between us, the shoppers, and the schedulers is beyond our expectations. My only regret is that we did not give in sooner!
Clay S Carlos
President/CEO
Working with Melissa Benson and Direct Scheduling Services is effective and enjoyable. Effective because assignments are filled with responsible, committed shoppers, and enjoyable because no matter what problems or issues are encountered, Melissa and her schedulers remain unflappable and focused.
Direct Scheduling Services has filled difficult assignments, on short notice, for QualityWorks Associates and we are fans, as well as clients. We delight in encouraging others to use the capable folks at Direct Scheduling Services.
Charles Atkinson
Managing Director
QualityWorks Associates
Waltham, MA
Direct Scheduling Services has provided pleasant and prompt scheduling
services for our mystery shopping company. We are currently using a
complicated database program to assign our shops and Melissa from
Direct Scheduling was able to successfully use our system to do our
scheduling.
I highly recommend Direct Scheduling Services to anyone in
need of mystery shopping scheduling.
Shari, Customer Point of View
When I began working with Melissa, I was desperately trying to find shoppers for very remote locations. I had previously not had good luck with outside schedulers, but I was nearing a deadline I was afraid I could not meet.
Not only did Melissa book these shops, she met the deadline she was given. She worked relentlessly to ensure that my locations would be filled. Since that first round of shops, I have been able to count on Melissa to continually aid in assigning shops within the timelines that work best for my clients.
Working with Melissa is seamless, enjoyable, and beneficial to me and my clients. Knowing that I can count on her to book 1 shop or 100 is comforting. She is the utmost professional and eager to work on whatever she is given.
Finding Melissa has been wonderful!
Katie Sanderson
Marketing Endeavors, LLC
I have used Melissa as an independent scheduler for over a year now. I am truly impressed with her ability to assign shops at the last minute when we have urgent last minute shops that need to be done.
Melissa also excels in her follow-ups when shops are overdue which is a big plus.
Since Melissa has started Direct Scheduling Services I continue to use her services. I find Melissa very professional and am anxious to assign all future projects as well.
Douglas Rector
Northwest Loss Prevention Consultants
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